Shipping policy

Our packages are mailed via USPS & a tracking number will be sent to the address you provide us at checkout. 

Tracking may take up to 24-48 hours to update on the USPS website.

MOCHALEYA & CO. IS NOT RESPONSIBLE FOR LOST/STOLEN SHIPMENTS. Contact USPS for more information Once Order has Shipped, We have NO Control Over The Process and is Unable to Answer Questions Concerning Delays or Lost Packages.

If you input an incorrect address at checkout and your package has been sent out, You will need to Contact USPS to change your address. 

If your package ends up getting sent back to us, you will be responsible for the Additional Shipping Charges in order for us to Resend your Package. 

DOMESTIC ORDERS 

PROCESSING TIME :1-3 business days 

RECEIVING PARCEL : 3-5  business days (due to COVID-19 shipping delays may occur)

We cannot guarantee there will be no delays with USPS.